TECHCLOUD https://techcloud.global Web Applications | Digital Transformation | Product Engineering Wed, 23 Aug 2023 21:58:49 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.2 https://techcloud.global/wp-content/uploads/2023/07/cropped-Final-Logo-091-32x32.png TECHCLOUD https://techcloud.global 32 32 Enhancing Customer Service Operations with ChatGPT Integration https://techcloud.global/2023/04/05/enhancing-customer-service-operations-with-chatgpt-integration/ Wed, 05 Apr 2023 17:48:59 +0000 https://techcloud.global/?p=1157 In today’s digital age, businesses are constantly seeking ways to improve their customer service operations to meet the ever-growing demands of their customers. One such way is by integrating chatbots like ChatGPT into their customer service operations. ChatGPT is an AI-powered chatbot that can understand natural language and provide human-like conversations, making it an excellent tool for customer service.

Here are the steps to integrating ChatGPT into your customer service operations:

  1. Identify Use Cases: The first step is to identify the areas where ChatGPT can be most effective in handling customer inquiries. This includes frequently asked questions, support for common issues, and simple transactions like order tracking or appointment scheduling.
  2. Choose a Platform: There are many platforms available for ChatGPT integration, such as Dialogflow, IBM Watson, or Amazon Lex. Choose a platform that fits your business needs and budget.
  3. Train Your Chatbot: Once you have chosen a platform, it’s time to train your ChatGPT. This involves creating a set of responses for the ChatGPT to use when interacting with customers. These responses should be written in a conversational tone and designed to answer common customer questions or concerns.
  4. Set Up Your Chatbot: After training your ChatGPT, you will need to set it up on your website or app. This involves configuring the chat widget, setting up the integrations with your customer service software, and testing the ChatGPT to ensure it’s working correctly.
  5. Monitor and Improve: Once your ChatGPT is up and running, it’s important to monitor its performance and continuously improve it. Use analytics tools to track user engagement and identify areas where the ChatGPT can be improved. Regularly update and add new responses to keep the ChatGPT fresh and relevant.

Integrating ChatGPT into your customer service operations offers numerous benefits. It can provide faster response times, reduce wait times for customers, and free up valuable time and resources for your customer service team. ChatGPT can also provide 24/7 support to customers, ensuring that their inquiries are answered promptly.

In conclusion, ChatGPT integration can significantly enhance your customer service operations. By following the above steps, you can seamlessly integrate ChatGPT into your customer service operations and improve your customer’s experience.

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Streamlining Business Operations with Chat GPT Integration https://techcloud.global/2023/04/03/streamlining-business-operations-with-chat-gpt-integration/ Mon, 03 Apr 2023 16:05:54 +0000 https://techcloud.global/?p=1151 Introduction: As businesses continue to evolve, streamlining operations and increasing efficiency is becoming more critical than ever. One way to achieve this is through the integration of Chat GPT into various business processes. Chat GPT, developed by OpenAI, is a powerful language model that can understand and generate natural language. In this article, we will explore how Chat GPT integration can streamline business operations.

Section 1: Improving Customer Service Operations Integrating Chat GPT into customer service operations can significantly improve response times and customer satisfaction. By automating responses to common inquiries and support requests, Chat GPT frees up valuable time for customer service representatives to handle more complex issues. This integration can also help businesses provide round-the-clock support to customers.

Section 2: Personalizing Customer Experience Chat GPT integration can also improve the customer experience by providing a personalized and interactive interface. By learning from past interactions with customers, Chat GPT can provide more accurate and relevant responses. This can help businesses stand out from their competitors by offering a more engaging and user-friendly experience.

Section 3: Streamlining Hiring and Recruitment Processes Integrating Chat GPT into hiring and recruitment processes can help streamline the initial screening process. By automating resume screening and initial candidate interviews, Chat GPT saves time and ensures consistency in the hiring process. This integration can also help reduce bias and increase diversity in the hiring process.

Section 4: Enhancing Employee Productivity and Engagement Chat GPT integration can also act as a virtual assistant to employees, handling tasks such as scheduling meetings, setting reminders, and answering common questions. This frees up valuable time for employees to focus on more critical tasks, increasing productivity and engagement.

Section 5: Facilitating Data Analysis and Decision Making Integrating Chat GPT into data analysis and decision-making processes can generate insights and reports from large data sets. This can help businesses identify patterns and trends, which can inform strategic decision-making and improve overall business performance.

Section 6: Mitigating Risk and Fraud Integrating Chat GPT can help businesses mitigate risk and fraud by identifying potential issues and anomalies in real-time. This can help businesses proactively address issues before they become significant problems and reduce the likelihood of fraud.

Conclusion: In today’s fast-paced business world, staying ahead of the competition requires streamlined operations and increased efficiency. Chat GPT integration provides a powerful tool for businesses to achieve these goals. By improving customer service operations, personalizing the customer experience, streamlining hiring and recruitment processes, enhancing employee productivity and engagement, facilitating data analysis and decision-making, and mitigating risk and fraud, Chat GPT integration can help businesses increase efficiency, productivity, and overall performance.

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How efficient enterprise mobile apps are built. https://techcloud.global/2023/01/17/how-efficient-enterprise-mobile-apps-are-built/ Tue, 17 Jan 2023 09:33:48 +0000 https://techcloud.global/?p=1127 Enterprise mobile app development has become an essential part of modern businesses. These apps allow companies to streamline their operations, improve communication with employees and customers, and increase productivity. But creating an enterprise mobile app is not as simple as just building a consumer app. It requires a specific set of processes and expertise to ensure that the app meets the unique needs of the business.

In this blog post, we will discuss the key processes followed by enterprise mobile app development companies to ensure the success of their projects.

  1. Discovery and Planning: The first step in any enterprise mobile app development project is to understand the specific needs of the business. This process, known as discovery and planning, involves conducting research, gathering requirements, and creating a project plan. The goal is to understand the business objectives, target audience, and the features and functionalities that the app needs to have.
  2. Design and Wireframing: Once the planning phase is complete, the next step is to design and wireframe the app. This process involves creating visual mockups of the app’s user interface (UI) and user experience (UX) to ensure that it is intuitive and easy to use. This step is crucial as it sets the foundation for the development process and helps to ensure that the app meets the needs of the target audience.
  3. Development: After the design and wireframing phase, it’s time to start the actual development of the app. This process involves writing the code and integrating the app with any necessary back-end systems. It’s important to ensure that the app is developed with scalability and security in mind, as enterprise apps typically have a higher level of complexity and require more robust security measures.
  4. Testing and Quality Assurance: Once the development phase is complete, it’s essential to test the app to ensure that it meets the requirements and functions correctly. This process, known as testing and quality assurance (QA), involves conducting both manual and automated testing to identify and fix any bugs or issues that may arise.
  5. Deployment: After the app has been thoroughly tested and any issues have been resolved, it’s time to deploy it. This process involves installing the app on the appropriate devices and making it available for use. It’s important to ensure that the app is deployed in a timely and efficient manner to minimize any disruptions to the business.
  6. Maintenance: After the app has been deployed, it’s important to provide ongoing maintenance and support to ensure that it continues to function correctly. This process involves monitoring the app for any bugs or issues, addressing any problems that arise, and updating the app with any new features or functionalities that may be needed.

In conclusion, enterprise mobile app development is a complex and multifaceted process that requires a specific set of processes and expertise to ensure success. By following the key steps outlined above, enterprise mobile app development companies can ensure that the app meets the unique needs of the business, is easy to use, and functions correctly. At Techcloud Development Solutions, we have the expertise and experience to help your business develop a successful enterprise mobile app. Contact us today to learn more about how we can help your business succeed.

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Using AI’s power, achieve new heights https://techcloud.global/2023/01/05/using-ais-power-achieve-new-heights/ Thu, 05 Jan 2023 11:30:25 +0000 https://techcloud.global/?p=1110

Artificial intelligence (AI) has become an increasingly important part of the web development landscape, and Techcloud development solutions are at the forefront of this trend. By leveraging AI technologies, Techcloud can help businesses build web applications that are more intuitive, efficient, and effective.

One key area where AI can be particularly useful in web development is in the creation of personalized user experiences. Through the use of machine learning algorithms, Techcloud can help businesses build web applications that can learn from user behavior and adjust their functionality accordingly. For example, an e-commerce site might use AI to recommend products to users based on their past purchases or to show them content that is most relevant to their interests.

Another way that techcloud can utilize AI in web development is through the creation of chatbots and virtual assistants. These tools can provide users with instant assistance and support, saving businesses time and resources that would otherwise be spent on customer service. Techcloud can also help businesses build voice recognition systems that allow users to interact with their web applications through natural speech.

AI can also be used to improve the performance and efficiency of web applications. For instance, Techcloud can utilize machine learning algorithms to optimize the loading times of web pages or to identify and fix errors in real-time. This can help businesses improve the overall user experience and increase customer satisfaction.

In addition to these benefits, Techcloud can also help businesses build web applications that are more secure through the use of AI. For example, Techcloud can implement machine learning algorithms that can detect and prevent cyber attacks in real-time, protecting businesses and their customers from harm.

Overall, Techcloud development solutions are uniquely positioned to help businesses leverage the power of AI in web development. By utilizing machine learning algorithms and other AI technologies, Techcloud can help businesses build web applications that are more personalized, efficient, and effective. Whether you are looking to create personalized user experiences, improve customer service, optimize performance, or enhance security, Techcloud has the expertise and experience to help you achieve your goals.

“Predicting the future isn’t magic, it’s artificial intelligence.”

~Dave Waters

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Can Machines and Artificial Intelligence Be Artistic https://techcloud.global/2020/03/10/can-machines-and-artificial-intelligence-be-artistic/ Tue, 10 Mar 2020 07:16:16 +0000 http://techcloud.global/?p=1077

Art

In the world of visual art, AI is making an impact in many ways. It can alter existing forms of art and even create original works of art. The AI algorithm, a generative adversarial network (GAN) developed by a Paris-
based collective, that created the art, was fed a data set of 15,000
portraits covering six centuries to inform its creativity. Another development that blurs the boundaries of what it means to be an artist is Ai-Da, the world’s first robot artist, who recently held her first solo exhibition. She is equipped with facial recognition technology and a robotic arm system that’s powered by artificial intelligence. More eccentric art is also a capability of artificial intelligence. Algorithms can read recipes and create images of what the final dish will look like.

Music

If AI can enhance creativity in visual art, can it do the same for musicians?
In many cases, AI is a new collaborator for today’s popular musicians. Sony’s Flow Machine and IBM’s Watson are just two of the tools music producers, YouTubers, and other artists are relying on to churn out today’s hits. Alex Da Kid, a Grammy-nominated producer, used IBM’s Watson to inform his creative process. The AI analyzed the “emotional temperature” of the time by scraping conversations, newspapers, and headlines over a five-year period. Then Alex used the analytics to determine the theme for his next single. Another tool that embraces human and machine collaboration, AIVA bills itself as a “creative assistant for creative people” and uses AI and deep learning algorithms to help compose music.
In addition to composing music, artificial intelligence is transforming the music industry in a variety of ways from distribution to audio mastering and even creating virtual pop stars. An auxuman singer called Yona, developed by Iranian electronica composer Ash Koosha, creates and performs music such as the song Oblivious through AI algorithms.

Dance and Choreography

A powerful way dance choreographers have been able to break out of their regular patterns is to use artificial intelligence as a collaborator. Wayne McGregor, the award-winning British choreographer, and the director is known for using technology in his work and is particularly fascinated by how AI could enhance what is done with the choreography in a project with Google Arts & Culture Lab. Hundreds of hours of video footage of dancers representing individual styles were fed into the algorithm. The AI then went to work and “learned how to dance.” The goal is not to replace the choreographer but to efficiently iterate and develop different choreography options.

AI Augmented Design

Another creative endeavor AI is proving to be adept at is commercial design. In a collaboration between French designer Philippe Starck, Kartell, and Autodesk, a 3D software company, the first “chair designed using artificial intelligence” and put into production was presented at Milan Design Week. The Chair Project is another collaboration that explores co-creativity between people and machines. Recipes I am also transforming the kitchen not only by altering longstanding recipes but also creating entirely new food combinations in collaborations with some of the biggest names in the food industry. Our favorite libations might also get an AI makeover. You can now pre-order AI-developed whiskey. Brewmasters’ decisions are also being informed by artificial intelligence. MIT’s Computer Science and Artificial Intelligence Laboratory (CSAIL) is making use of all those photos of the food that we post on social media. By using computer vision, these food photos are being analyzed to better understand people’s eating habits as well as to suggest recipes with the food that is pictured.

Write Novels and Articles

Even though the amount of written material to inform artificial intelligence algorithms is voluminous, writing has been a challenging skill for AI to acquire. Although AI has been most successful in generating short-form formulaic content such as journalism “who, what, where, and when stories,” its skills continue to grow. AI has now written a novel, and although neural networks created what many might find a weird read, it was still able to do it. And, with the announcement a Japanese AI program’s short-form novel almost won a national literary prize, it’s easy to see how it won’t be long before AI can compete with humans to write compelling pieces of content. Kopan Page published Superhuman Innovation, a book not only about artificial intelligence but was co-written by AI. Poem Portraits is another example of AI and human collaboration where you can provide the algorithm with a single word that it will use to generate a short poem.


As the world of AI and human creativity continue to expand, it’s time to stop worrying about if AI can be creative, but how the human and machine world can intersect for creative collaborations that have never been dreamt of before.

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What Is A Data Passport: Trust, Data Privacy & Security In Cloud https://techcloud.global/2020/03/03/what-is-a-data-passport-building-trust-data-privacy-and-security-in-the-cloud/ Tue, 03 Mar 2020 09:48:50 +0000 http://techcloud.global/?p=1072

Data privacy is one of the most critical elements of business today — and also one of the most challenging. Sixty percent of businesses reported they suffered a data breach caused by a vendor or third party in 2018, and according to Gemalto, more than 6 million records are lost or stolen every day.

That represents a huge problem for businesses, especially in highly regulated and sensitive industries like banking. Governments around the world are starting to take notice, and new policies in Europe and elsewhere are beginning to take effect that requires businesses to be more accountable for data breaches and more proactive about privacy and security.

That’s why several companies have introduced data passports as a way to protect data in the cloud and in transit.

What is a data passport?

Data passport technology is based on classic mainframe technology, which today, can include full encryption of your data, to ensure that every piece of data is encrypted. When each piece of data is encrypted, even if it is stolen, it can’t be used.

Data passports allow you to extend the encryption technology that used to be only available on a physical mainframe to cloud computing. Each piece of data in the cloud has a passport assigned to it, and with the passport, you can verify if the data is misused, if the passport is still valid, etc.

These data passports also give companies the ability to protect data and revoke access to it at any time, across a multi-cloud environment. Because the data carries its passport — and its encryption — with it, it will help enterprises secure their data wherever it travels.

And that’s the most significant development that makes data passports so unique and important: the protection and enforcement of data privacy and security are available on and off any given platform as it travels with the data.

Why does data need a passport?

One of the biggest problems with data security is that so much of our computing these days takes place not in a physical mainframe, but in the cloud.

It used to be that data thieves might have to break into a physical space to steal hard drives or mainframes in order to steal data. Not any more.

With more and more computing of all kinds taking place in the cloud, that data can become extremely vulnerable. In fact, the movement of data between parties, through the cloud, is its most vulnerable point, and with the growing use of multi-cloud environments, the problem is only exacerbated.

Imagine a single piece of information that must be transmitted from Company A to Company B. Company A knows that its servers are secure, and Company B feels like its data is also secure. But what about the “space” in-between

Data passports allow the data to carry its own encryption with it so that even if it is intercepted, it’s useless. This is extremely valuable for companies and industries that transmit data in multi-cloud environments and will be especially useful in highly regulated industries like banking and insurance.

Data passports are the future

Encryption everywhere is the watchword right now for industry experts and analysts, and data passports are the technology that will help make that happen.

This technology is new, but experts believe that it will become a new standard for privacy and security in any industry that collects, uses, and transmits data — which is practically any industry in the world today.

This kind of total encryption available with a data passport should also increase consumer trust, and help companies repair any damage that may have been done to their reputations in the past through data breaches and losses.

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Use Data Analytics to Find The Solution For Your Key Business Queries https://techcloud.global/2020/02/27/use-data-analytics-to-find-the-solution-for-your-key-business-queries/ Thu, 27 Feb 2020 08:20:22 +0000 http://techcloud.global/?p=1067

In a survey, the global analytics and business intelligence software market reached $21.6 billion in 2018. The survey has also predicted that “through 2022, only 20% of analytic insights will deliver business outcomes.” That means that organizations are investing billions of dollars in analytics with a minimal return — hardly a recipe for success.

Oftentimes, this disconnect stems not from faulty data science, but from an organization’s failure to consider the activation-readiness of their approaches to real-world applications of analytics. For many organizations, activation, or the art of leveraging data to do something meaningfully different in the market, is the missing piece that bridges the divide between insight and business value.

While most mature organizations understand how to leverage analytics for knowledge discovery, far too few are able to consistently aim this discovery in the right direction. This results in undeniably impressive analytics that is functionally useless.

To avoid this trap of analytics for analytics’ sake, organizations should take the following steps when designing and evolving their analytics processes:

  1. Compute High-Value Key Business Queries Over Pipe Dreams.
  2. Assemble Cross-Functional Teams Competent in Translating Insight into Action.
  3. Use Process Interpretation as a Stand-in for Someone Who Can Translate Analytics.
  4. Bringing It All Together: A Layered Approach to Activation-Ready Analytics

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Take the Time to Listen and Find the Right Inspirations https://techcloud.global/2020/01/28/take-the-time-to-listen-and-find-the-right-inspirations/ https://techcloud.global/2020/01/28/take-the-time-to-listen-and-find-the-right-inspirations/#comments Mon, 27 Jan 2020 23:00:41 +0000 https://undsgn.com/uncode/?p=4243 Just the other day I happened to wake up early. That is unusual for an engineering student. After a long time I could witness the sunrise. I could feel the sun rays falling on my body. Usual morning is followed by hustle to make it to college on time. This morning was just another morning yet seemed different.

Witnessing calm and quiet atmosphere, clear and fresh air seemed like a miracle to me. I wanted this time to last longer since I was not sure if I would be able to witness it again, knowing my habit of succumbing to schedule. There was this unusual serenity that comforted my mind. It dawned on me, how distant I had been from nature. Standing near the compound’s gate, feeling the moistness that the air carried, I thought about my life so far.

Your time is limited, so don’t waste it living someone else’s life. Don’t be trapped by dogma – which is living with the results of other people’s thinking.
Steve Jobs

I was good at academics, so decisions of my life had been pretty simple and straight. Being pretty confident I would make it to the best junior college of my town in the first round itself, never made me consider any other option. I loved psychology since childhood, but engineering was the safest option. Being born in a middle class family, thinking of risking your career to make it to medical field was not sane. I grew up hearing ‘Only doctor’s children can afford that field’ and finally ended up believing it. No one around me believed in taking risks. Everyone worshiped security. I grew up doing the same.

‘Being in the top will only grant you a good life’ has been the mantra of my life. But at times, I wish I was an average student. I wish decisions would have not been so straightforward. Maybe I would have played cricket- the only thing I feel passionate about. Or maybe I would have studied literature (literature drives me crazy). Isn’t that disappointing- me wishing to be bad at academics. It’s like at times I hate myself for the stuff I am good at.

When you step out of these four walls on a peaceful morning, you realize how much nature has to offer to you. Its boundless. Your thoughts, worries, deadlines won’t resonate here. Everything will flow away along with the wind. And you will realize every answer you had been looking for, was always known to you. It would mean a lot to me if you recommend this article and help me improve.

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Structures and Design of Nature are a Beautiful Things https://techcloud.global/2020/01/25/structures-and-design-of-nature-are-a-beautiful-things/ https://techcloud.global/2020/01/25/structures-and-design-of-nature-are-a-beautiful-things/#comments Fri, 24 Jan 2020 23:00:59 +0000 https://undsgn.com/uncode/?p=4241 Just the other day I happened to wake up early. That is unusual for an engineering student. After a long time I could witness the sunrise. I could feel the sun rays falling on my body. Usual morning is followed by hustle to make it to college on time. This morning was just another morning yet seemed different.

Witnessing calm and quiet atmosphere, clear and fresh air seemed like a miracle to me. I wanted this time to last longer since I was not sure if I would be able to witness it again, knowing my habit of succumbing to schedule. There was this unusual serenity that comforted my mind. It dawned on me, how distant I had been from nature. Standing near the compound’s gate, feeling the moistness that the air carried, I thought about my life so far.

Your time is limited, so don’t waste it living someone else’s life. Don’t be trapped by dogma – which is living with the results of other people’s thinking.
Steve Jobs

I was good at academics, so decisions of my life had been pretty simple and straight. Being pretty confident I would make it to the best junior college of my town in the first round itself, never made me consider any other option. I loved psychology since childhood, but engineering was the safest option. Being born in a middle class family, thinking of risking your career to make it to medical field was not sane. I grew up hearing ‘Only doctor’s children can afford that field’ and finally ended up believing it. No one around me believed in taking risks. Everyone worshiped security. I grew up doing the same.

‘Being in the top will only grant you a good life’ has been the mantra of my life. But at times, I wish I was an average student. I wish decisions would have not been so straightforward. Maybe I would have played cricket- the only thing I feel passionate about. Or maybe I would have studied literature (literature drives me crazy). Isn’t that disappointing- me wishing to be bad at academics. It’s like at times I hate myself for the stuff I am good at.

When you step out of these four walls on a peaceful morning, you realize how much nature has to offer to you. Its boundless. Your thoughts, worries, deadlines won’t resonate here. Everything will flow away along with the wind. And you will realize every answer you had been looking for, was always known to you. It would mean a lot to me if you recommend this article and help me improve.

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Architecture Walks are Popular, Find One in Your City https://techcloud.global/2019/01/18/architecture-walks-are-popular-find-one-in-your-city/ https://techcloud.global/2019/01/18/architecture-walks-are-popular-find-one-in-your-city/#comments Thu, 17 Jan 2019 23:00:29 +0000 https://undsgn.com/uncode/?p=4239 Many years ago, I worked for my parents who own a video production company. Because it is a family business, you inevitably end up wearing many hats and being the czar of many different jobs. I mainly managed projects and worked as a video editor. On production, there were times that I was called on to work as an audio tech and was made to wear headphones on long production days. In those days, having a really good set of headphones that picked up every nuance of sound was essential to making sure the client got what they needed. Naturally, my first impression of these headphones is based off of the look of them. They have a classic over-the-ear style that is highlighted by a blue light that indicates the power for the noise canceling. The padding on the ear pieces seems adequate for extended usage periods.

They are wired headphones, but the stereo mini-plug cable is detachable. Something else I noticed right of the bat was the very nice carrying case that comes with them. It has a hard plastic exterior with a soft cloth interior that helps to protect the surface of the headphones from scratches. I never truly appreciated cases for headphones until I started carrying them from place-to-place. Now I can’t imagine not having a case. Once I gave the headphones a thorough once-over exam, I tried them on. As I mentioned, they have a classic over-the-ear style and just looking at them, the padding on the ear pieces seem adequate and the peak of the headband seemed to be a bit lacking, but you don’t really know comfort unless you try on the product. So, I slipped the headphones on and found them to be exquisitely comfortable.

If you look at what you have in life, you’ll always have more. If you look at what you don’t have in life, you’ll never have enough.
Oprah Winfrey

Now that I had the headphones on my head, I was finally ready to plug and play some music. I plugged the provided cable into the jack on the headphones and then the one on my iPhone. Then I called up Pandora. I tend to have a very eclectic music purview and have many stations set up for different moods. the sound quality of these headphones was remarkable. There is an amazing depth of sound and incredible highs and lows that make listening to music a truly breathtaking experience. In order to test how voices sounded, and the overall art of mixing, I pulled up Netflix on my iPad Air and watched a few minutes of a movie to hear all the nuances of the film.

None of them were lost. In fact, I ended up hearing sounds that I hadn’t heard before. Echoes…birds chirping…wind blowing through trees…breathing of the characters…it was very impressive what the headphones ended up bringing out for me.

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